Frequently Asked Questions

Are your products authentic?

Yes, all of our products are 100% authentic. We source them directly from official brand distributors

When will my order be shipped?

Orders placed before 3:00 PM on weekdays are shipped the same day. Orders placed after this time are shipped the next business day. Weekend orders are processed on Monday.

Which product should I use for my skin type?

We'd love to help you find the perfect product! You can email us your skin type and concerns at [email protected], and our expert team will recommend a personalized routine for you.

What is your return and exchange policy?

You can easily return unopened and unused products within 14 days of the delivery date. For more details, please visit our "Return Policy" page.